Frequently Asked Questions
Common questions about using SWAPP for your ministry.
For less than a dollar a day, your church can leave a legacy of Outreach that can be handed down to the next generation.
It is only $30 per month with a yearly subscription, all inclusive with no hidden fees.
Comes with a 30-day free trial. You can cancel at any time. We never share your information. We are very thankful for your support.
You can only log into your dashboard with your original administrator credentials.
You can’t log into the admin dashboard with your app credentials unless the church adds you as an admin. Please make sure your credentials are correct: Email and Password.
Click change password from the app or admin dashboard. Note: You can’t change the dashboard password from the app, neither can you change app passwords from the dashboard. Click reset password if you can’t remember it; it will always be sent to the email used during sign up.
Yes: your first step is your church admin dashboard.
Second step: Your team will need to download the SWAPP app and create their own accounts, then link up with your church while logging in.
Watch the videos at the bottom of the home screen once you log in; your first step.
If you create a folder or map some streets, they will be visible for your app users to begin reaching out to your community.
Yes: you must zoom in and count the houses when adding the new maps; this only needs to be done once but really helps in the long run. Your app users will need this data once finished with a map; it will ask them “How many doors were knocked” with the number of doors inputted as the total number of doors on that map.
When your team checks into a street, it goes from green to yellow, and once they checkout, it then turns red. This is just a visual to allow other app users to see what has been done and what needs to be done.
Go into your admin dashboard and click map list, then click the colored slider next to the street. To bulk open streets back to green, click the box at the top of the street list, then click open.